Use Case
Centralized Booking System
How to improve the patient journey with a faster booking management tool.
Where: italy
Where: italy
Mission
Delivering higher value care by devoting more time with the patients.
The need to improve the clinic’s services by providing a system that can manage everything smoothly.
Solution
An innovative and integrated solution developed within the "Health 4.0" paradigm that improves access to healthcare services for patients. The solution is based on the AREAS® Web Booking System and manages all services related to bookings, pre-required information and the automatic allocation of appointments.
- Create a Unique Appointments Booking Centre capable of managing the entire life cycle of a request, from the first user contact (via call centre, counter, web portal) to the final medical reports.
- Centralisation of registers and identification systems for applicants (e.g. via smart cards). Electronic prescribing systems and computerised systems for individual facilities and laboratories.
Expected results
Shorter waiting lists for patients
Easy self scheduling
Improved health services
Technologies
AI & Advanced Analytics
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The power of big data leads services, products and processes to a higher level of "intelligence".
Cloud
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Intelligent Ecosystems for a Cloud Strategy.
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