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Engineering offers a wide range of products, services and projects, organised in 11 portfolio areas.
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Technologies
Engineering complements its offerings by grounding the value of technologies that enable Clients in Digital Transformation.
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Platforms
With 40 years of experience, we have developed a portfolio of proprietary platforms, frameworks and tools for the digital transformation of our Clients' business processes.
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Media & Communication
Our vision is to become the end-to-end transformation partner for customers by leveraging digital technologies to create value, enabling new and integrated business models and improving operational processes.
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Engineering for "Media & Communication" aims to support industry players to encourage the adoption of new organizational models, the efficiency of internal operations and infrastructures, and the delivery of multimedia services, both by offering dedicated IT solutions and through the application of content management methods agile and new technologies for data management (eg Cloud) and for data analysis (eg AI), on different areas of application (eg Digital Media, Digital Entertainment, Digital Signage).
Our portfolio for Digital Media & Communication provides an integrated overview of Engineering’s skills and expertise made available to customers operating in the sector. Each area covered by this offer – belonging to different vertical streams – is tailored to the specific characteristics of the market and is aimed at supporting companies in the sector during specific phases of the change, according to a paradigm of “sustainable change”.
Portfolio Map
Media & Communication
Design IT strategy and architecture based on organization’s vision, strategy and business capabilities.
IT application architecture able to support strategic business decision based on advanced data analysis and to enable long-term data governance services.
Support clients in achieving organizational agility and in maximizing effectiveness of digital technologies' deployment and adoption.
E2E digital transformation program implementation.
Create and implement the services collaborating with clients to anticipate trends, discover new usage scenarios and define a robust customer experience.
Provide customers with powerful, simple and comprehensive selfcare capabilities available on any digital channel.
Improve customer retention and experience, driving new revenue streams, providing loyalty solutions, sale, post-sale and service assurance solutions.
Create a valuable and long-term relationship with clients through the digital channels.
Enable and monitor data acquisition and analysis concerning user needs, customer presence on social networks, user and sector leaders' opinions.
Customer experience design and implementation along all the customer touch-points enabling a consistent and seamless customer journey.
Design and implement Business and Operational Support Systems enabling integrated and comprehensive business capabilities, leveraging digital technologies.
Support both real-time operational functions and standard data management functions (e.g. DWH, BI, Big Data, Analytics, etc).
Design and implement solutions based on the new digital technologies such as API "centric" management, micro services, service containerization and iPaaS.
Manage multimedia content, including content creation, ingestion, adaptation and delivery across digital channels.
Manage and deliver digital advertising and video content across any digital channel.
Deliver consumer entertainment services such as cloud gaming, Video on demand, digital music, digital book, digital Valued Services.
Manage copyright protection for digital media and digital media assets lifecycle.
Support risk management related to revenue leakages and fraud management.
Optimize information and process management related to Human Resource Management and Finance.
Ensure that a company's tangible, intangible and intellectual assets are created, captured, maintained and put to their highest value enhancing their access and use.
Support digital transactions of services and contents through mobile devices by using digital wallet.
Support application development and maintenance activities, guaranteeing IT assets and core/not-core processes alignment to business needs.
Design, develop and integrate new IT processes and systems.
Guarantee up and running applications through support aiming at managing application fault detection and resolution.
Support network design and development activities.
Support day-to-day network operation, guaranteeing quality of service through fault detection and resolution.
Support the monitoring of network performances, guaranteeing its continuous running.
Enable broadcaster secure transmission of TV channels and contents through highly reliable and advanced technological playout infrastructure.
Provide end-users technical support and caring services and tools for first and second level troubleshooting.
E2E Managed services of customer’s IT hybrid infrastructure: public, private cloud and on premise data center.
Accelerating digitalization to create new business
As the pandemic emergency has shown, the Telecommunications and Media sector has become an essential tool for supporting our work, daily lives, and social interactions.
While this "hyper-connectivity" is giving rise to new ways of communication, it is also demonstrating that the market must accelerate its Digital Transformation. By leveraging new technologies, businesses can innovate, diversify, and create increasingly personalized and mobile-first services.
To learn more, read our White Paper.
Media & Communication
Thanks to our knowledge on digital technologies, we create new business models and we improve core processes.
Our Stories
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Our News
Press Release
19.09.2024
Engineering and ContentWise collaborate to deliver cutting-edge personalized experience to RaiPlay users
The integration of a new digital content recommendation system, based on artificial intelligence, allows for understanding the preferences of each individual user enhancing engagement and the discovery of new content from RAI's vast catalog.
Press Release
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Press Release19.09.2024
Engineering and ContentWise collaborate to deliver cutting-edge personalized experience to RaiPlay users
The integration of a new digital content recommendation system, based on artificial intelligence, allows for understanding the preferences of each individual user enhancing engagement and the discovery of new content from RAI's vast catalog.
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Press Release
Our Events
Forum Digitale Europeo
Engineering at FED 2024: Innovation and Artificial Intelligence in the Future of Media
5G&Co
Engineering Platinum Sponsor at 5G&Co. the international conference of reference for 5G issues.
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Forum Digitale Europeo
Engineering at FED 2024: Innovation and Artificial Intelligence in the Future of Media
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5G&Co
Engineering Platinum Sponsor at 5G&Co. the international conference of reference for 5G issues.
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