Intelligent Process Automation

Automation of processes to enhance the human component of Industry 4.0.

Intelligent Process Automation: the evolution that unites AI and RPA

Intelligent Process Automation (IPA) combines AI, Machine Learning, and RPA to autonomously manage complex and decision-driven business processes.

IPA enhances the human dimension of work, improves user satisfaction, and optimizes performance.

It represents the first step of digitally transforming business processes within an innovation path that leads to the mature and advanced adoption of Artificial Intelligence and Data Analytics.

Our Value Proposition

Thanks to our consolidated consulting experience in the analysis, optimization and documentation of operational processes, across various markets, we are able to offer our Clients a new user experience.

We leverage Robotic as well as Intelligent Process Automation solutions to free up economic, physical and human resources from activities that require more basic skills, enabling organisations to redirect resources towards value added domains thus enhancing the human dimension of work, improving user satisfaction, increasing work efficiency, and optimising quality and productivity of the organisation.

To support this vision, we make significant investments in a dedicated competence center and aquire expert certifications of products and solutions from market leading suppliers.

What we do

We provide Consulting, Implementation Services, Managed Services, Software Packages and Cloud based service platforms. We are applying our IPA offer to all markets (in particular Digital Finance, Digital Media & Communication, Digital Industry, Digital Retail & Fashion) and application environments for:

  • Back office
  • Contact Centre
  • Local taxes
  • Fraud detection
  • Audit & compliance
  • e-commerce delivery.