Markets
Engineering offers a wide range of products, services and projects, organised in 11 portfolio areas.
Discover more
Technologies
Engineering complements its offerings by grounding the value of technologies that enable Clients in Digital Transformation.
Discover more
Platforms
With 40 years of experience, we have developed a portfolio of proprietary platforms, frameworks and tools for the digital transformation of our Clients' business processes.
Discover more
Papers
Discover more
Stories
Discover more
Podcasts
Listen to Engineering podcasts on computing and technology: AI, Big Data, Blockchain, Cloud, Cybersecurity, IoT and more...
Discover more
Events
Discover more
Solutions
Case Study
A Promo Management Tool for JTI
×
A flexible tool and standardised sales data, collected from the different channels, to centralise global promotions management.
Where: italy
Where: italy
Challenge
Once the critical issues of AS-IS were defined, we supported JTI in designing a technical and process solution to simplify the management of promotions across the various sales channels.
Approach
To meet this purpose, we proposed a TO-BE scenario based on JTI's Microsoft suite and were able to quickly deliver a highly digitised solution that was fully integrated with existing systems, enabling the total automation of a process that had previously been managed manually.
Digital Ecosystem
Solution
Digital Ecosystem
The solution is an application with the front-end based on MS Power Apps Canvas, a back-end based on MS Dataverse, a set of approval flows based on MS Power Automate, and a set of pipelines and data flows based on MS Azure Data Factory to ingest data from JTI and external partners sFTP servers and Dataverse.
A Power App was created for the management of promotions and related payment flows. The information insertion and the approval workflow between the various internal actors is made in app.
This application, thanks to the integration with the Azure Data Factory pipelines, exchanges informations with state monopoly agency and sales channels managed by external suppliers via SFTP.
Results
Automation of information exchange between JTI and its partners
Flexibility in managing different types of promos through a single tool
Better integration between existing systems
Impacts
Project Teams
-
Augmented Enterprise Platforms AEP is a Competence Center that focuses on solutions managing business processes related to the main Software Vendors, such as SAP, Microsoft, Oracle and Salesforce.
-
CRM & Digital CX Consulting Services It operates on market leader platforms and on the main Digital Marketing suites, and develops proprietary application components for accelerating implementation times and containing project costs.
Technologies
AI & Advanced Analytics
![]()
The power of big data leads services, products and processes to a higher level of "intelligence".
To know more
Client Story
ENGIE: a customer service always connected
To develop customer-centric solutions spanning renewable energy services and personalized technical support, adopting suitable intelligent technology is crucial.
Case Study
PASSPAY Conad: the new payment frontier
Changing the world we live in also means revolutionizing the shopping experience to make it increasingly easier and faster
Case Study
Nicolaus: Elevating Customer Experience with Salesforce and Atlantic Technologies
Atlantic Technologies, part of Eng Group, provided consultancy and CRM implementation to Nicolaus, allowing a comprehensive view of each traveler's journey and enhancing personalized, seamless experiences.
-
Client Story
ENGIE: a customer service always connected
To develop customer-centric solutions spanning renewable energy services and personalized technical support, adopting suitable intelligent technology is crucial.
-
Case Study
PASSPAY Conad: the new payment frontier
Changing the world we live in also means revolutionizing the shopping experience to make it increasingly easier and faster
-
Case Study
Nicolaus: Elevating Customer Experience with Salesforce and Atlantic Technologies
Atlantic Technologies, part of Eng Group, provided consultancy and CRM implementation to Nicolaus, allowing a comprehensive view of each traveler's journey and enhancing personalized, seamless experiences.
Recommended for you
Explore additional content associated with the topic
© 2024 Engineering | VAT: IT 05724831002