Markets
Engineering offers a wide range of products, services and projects, organised in 11 portfolio areas.
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Technologies
Engineering complements its offerings by grounding the value of technologies that enable Clients in Digital Transformation.
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Platforms
With 40 years of experience, we have developed a portfolio of proprietary platforms, frameworks and tools for the digital transformation of our Clients' business processes.
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Papers
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Listen to Engineering podcasts on computing and technology: AI, Big Data, Blockchain, Cloud, Cybersecurity, IoT and more...
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Solutions
Case Study
A leading cruise line increases optimizes User Experience
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By integrating its IT systems with Dynatrace, our Client improves the UX of its online customers.
Where: italy
Where: italy
Challenge
Our Client's goal was to strengthen its digital presence, especially on online booking channels, delivering its offering among the 45 countries. Currently, our Client uses 28 e-commerce sites, available for 100 different nationalities, and also observes a strong presence on social networks, with over 4 million contacts.
Approach
With an increasingly demanding customer base with respect to UX, it was extremely important to understand and monitor the experience perceived by its customers, assessing the overall quality (e.g. response time, requested information, booking completion levels, customer satisfaction).
Digital Ecosystem
Solution
Digital Ecosystem
Engineering D.HUB supported our Client in selecting a best-fit technology solution according to its needs: Dynatrace's Digital Performance Management. We also supported the execution of the project, demonstrating remarkable knowledge of IT solutions involved and a solid vision of how Dynatrace products can be integrated with our Client's IT systems.
The solution implemented by Engineering D.HUB enables our Client to gain a clear visibility of the User Experience, with dedicated reports and dashboards, and to promote immediate actions, identifying and solving complex problems in real time.
Results
Strong customer satisfaction
Increased Client's business by improving UX
Deep understanding of User Experience
Impacts
Technologies
Cloud
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Research Project
QLMD: Quantum Computing for an efficient urban logistical ecosystem
Applying Quantum Computing to urban logistics to optimize routes, reduce costs and emissions, improve sustainability, and tackle complex problems with scalable solutions.
Case Study
Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
Use Case
Introduction and Implementation of the GOL Program
Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
-
Research Project
QLMD: Quantum Computing for an efficient urban logistical ecosystem
Applying Quantum Computing to urban logistics to optimize routes, reduce costs and emissions, improve sustainability, and tackle complex problems with scalable solutions.
-
Case Study
Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
-
Use Case
Introduction and Implementation of the GOL Program
Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
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