Case Study

Evolution of systems supporting Refineries and Depots: toward a regenerative model

The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.

Where: Italy
Challenge
Our client has embarked on a radical transformation to respond to the energy transition, aiming for Net Zero. We at Eng accompany the systems transformation by knowing the needs of the Business and sharing the goal of global evolution.
Approach
As a technology partner, we at Engineering supported and accompanied the customer in defining the systems transformation programme. Thanks to our process and technology expertise, we have guided the choices and the evolution roadmap in a consultative manner.
Solution
We provided the client with multiple services starting with operational consulting to correctly position the evolution of the systems within the Digital Transformation framework and the definition of an evolution roadmap that would safeguard business operations and properly progress to Digital. The evolutionary roadmap was developed on three main nodes; the first one of setup, followed by two waves that brought on the new digital architecture first two biorefineries, and then all other depots and refineries belonging to organizational units. The system architecture consists of the SAP S/4Hana RISE Cloud and the SAP Business Technology Platform.
Results

Cloud-based management of plant maintenance processes

70% of requests processed within 48h of opening

Technologies

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