Case Study
Ceccato Automobili accelerates innovation & data integration
Atlantic Technologies enabled the dealer to achieve process standardization, a unique client vision, automation and business efficiency.
Where: italy
Where: italy
Challenge
With 700 employees, 600m turnover and 35k cars moved per year, Ceccato Automobili is one of the main Italian car dealerships worldwide. The challenge regarded the communication between the various silos, inside and outside the company, typical of the automotive industry. Another need concerned the service area: it needed a 360° view of the customer to increase the quality of the service offered.
Approach
Atlantic Technologies was chosen for its vertical skills in the automotive industry and for its expertise on Salesforce and MuleSoft solutions. Atlantic Technologies' expertise was crucial in speeding up the data integration process, demonstrating an ongoing commitment to supporting the successful digital transformation project of the dealership.
Solution
"Atlantic's contribution and expertise on Salesforce and MuleSoft platforms have allowed us to move our business forward. We managed to have fully automated processes in just a month and a half - commented Valerio Canova, Innovation Manager at Ceccato Automobili. Reliability and proven partner experience in the industry have been crucial in providing us with the support needed to meet the challenges successfully.” The next steps of the project aim at an ambitious renewal plan: allow Ceccato's architecture to eliminate all technological barriers currently hindering unique access to data. Streamlining of the available data is significant in obtaining an overview that reflects the reality of the company and in making thoughtful decisions that benefit the business.
Results
Process automation
360
degree client view
Business efficiency
Impacts
Technologies
Intelligent Automation (RPA)
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Automation of processes to enhance the human component of Work 4.0.
Cloud
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Intelligent Ecosystems for a Cloud Strategy.
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