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Use Case
Drive Change for Digital Public Services
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How to develop digital technologies and their applications to improve public service delivery.
Where: italy
Where: italy
Mission
Make governments more transparent and open and contribute to the general well-being of citizens.
Solution
One-stop-shop mobile app for direct communication between PA, Territorial Health and citizens.
The main functions are user guidance and information support for a quick and direct solution to citizens' needs regarding public services in the areas of administration, health, tourism, payments and messaging.
The app includes analytics to monitor user experience and provides a "feedback section" for continuous improvement and development of services.
Digital Ecosystem
Actions
Digital Ecosystem
- Leveraging the interoperability of "cloud-ready" applications, citizens can access all services in the region with just one authentication.
- With the service design approach, it is possible to understand the needs of citizens in different roles, e.g. as workers, as people with health problems, as parents or as tourists.
- By introducing a mobile citizen-centered user experience, digital citizen services can be simplified and improved.
Expected results
Joint development with citizens and public institutions
Improves the digital experience of citizens
Technologies
AI & Data
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The power of big data leads services, products and processes to a higher level of "intelligence".
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Research Project
ARIEN: an AI platform to combat illegal drug trafficking
A multidisciplinary platform that generates strategic recommendations to shape an agenda dedicated to developing AI solutions, ensuring full legal and ethical compliance.
Research Project
STARLIGHT: Artificial Intelligence to fight against high priority threats
Better data analysis and management: a project to equip law enforcement agencies with secure and resilient AI technologies and tools.
Use Case
Enable Traceability for AgriFood
How to use digital technologies to improve food chain traceability
-
Research Project
ARIEN: an AI platform to combat illegal drug trafficking
A multidisciplinary platform that generates strategic recommendations to shape an agenda dedicated to developing AI solutions, ensuring full legal and ethical compliance.
-
Research Project
STARLIGHT: Artificial Intelligence to fight against high priority threats
Better data analysis and management: a project to equip law enforcement agencies with secure and resilient AI technologies and tools.
-
Use Case
Enable Traceability for AgriFood
How to use digital technologies to improve food chain traceability
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