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Case Study
Data analytics to support Sales and HR Departments
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We implemented Power BI and Microsoft Analytics tools to assist with the consolidation of the client's data.
Where: italy
Where: italy
Challenge
The company we worked with is an Italian firm based in Bolzano, specializing in collectibles, ceramic and porcelain figures, interior decorations, and home accessories.
Approach
Together with the client, we developed a solution to analyze the sell-out data to support the business. In addition, we implemented a second project stream to provide the HR department with analysis and insights on the current workforce.
Solution
We created a data warehouse that consolidates data from various sources, including CRM. This project had two main streams:
- For the Marketing department, an analysis of the most important KPIs was conducted, such as loyalty cards, frequency of purchase, age of customers, and turnover incidence on registered and non-registered sellouts.
- For the HR department, an analysis was carried out using Power BI to assess the hours of absence, turnover rate, and staff size in terms of entries and exits during the reference periods.
Results
Centralized Analytics Management
Creation of an effective integrated platform with the CRM and other systems
Impacts
Project Teams
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Data & Analytics A team of qualified professionals covering the whole Data Analytics pipeline, to take advantage of the digital transformation, by applying best practices and proprietary methodologies.
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CRM & Digital CX Consulting Services It operates on market leader platforms and on the main Digital Marketing suites, and develops proprietary application components for accelerating implementation times and containing project costs.
Technologies
Cloud
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Intelligent Ecosystems for a Cloud Strategy.
AI & Advanced Analytics
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The power of big data leads services, products and processes to a higher level of "intelligence".
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Research Project
STARLIGHT: Artificial Intelligence to fight against high priority threats
Better data analysis and management: a project to equip law enforcement agencies with secure and resilient AI technologies and tools.
Use Case
Enable Traceability for AgriFood
How to use digital technologies to improve food chain traceability
Use Case
Easy and Invisible Payment Experience
How to use “invisible payments” to make the shopping experience easier
-
Research Project
STARLIGHT: Artificial Intelligence to fight against high priority threats
Better data analysis and management: a project to equip law enforcement agencies with secure and resilient AI technologies and tools.
-
Use Case
Enable Traceability for AgriFood
How to use digital technologies to improve food chain traceability
-
Use Case
Easy and Invisible Payment Experience
How to use “invisible payments” to make the shopping experience easier
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