Trend Radar

Generative AI: a new era of innovation at your fingertips

Enhancing our lives, fostering economic and cultural development, and championing sustainability ethically and responsibly.

What is Generative AI? How is our world changing?

Within a few years, Generative AI has established itself as a technology that can truly change the way we live and work.

While GenAI initially gained attention for its ability to simulate human creativity and transform art and communication, it has now reached a more mature stage, becoming a key tool for businesses and offering a wide range of solutions to a broad audience.

Discover in our new Trend Radar the market trends, use cases, and several experiences in which through Generative AI we generated a positive impact by helping to improve the quality of our lives, to support economic and cultural development, and to build the future responsibly.

Examples of business transformation thanks to Generative AI

In Public Administration, Generative AI simplifies and improves the relationship with citizens by facilitating access to services, developing new ones and promoting active participation in political life. It also supports urban planning and optimises urban mobility by using real-time traffic data to predict flows and reduce congestion.

In Healhcare, GenAi contributes to research and increases the accuracy of diagnostic tools, especially for rare diseases, without jeopardising patient privacy. It enables the development of precision medicine protocols that take into account the vast complexity of human biology and ever-growing medical knowledge, improving treatment outcomes of complex diseases and identifying new therapeutic approaches.

In the Energy & Utilities sector, GenAI supports the design of new efficient energy infrastructures and provides highly customised energy saving reports and recommendations to clients. Companies in the energy sector and beyond can also use GenAI-based solutions to facilitate the updating of compliance.

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AI & Advanced Analytics

The impact of AI in creating new value from data to drive the business of the future.

An AI-powered avatar

We have created a Digital Twin of Maximo Ibarra, our CEO, with whom you can interact through a virtual reality avatar that learns and grows over time. This offers a concrete and enjoyable use case to illustrate what artificial intelligence can do and how it can evolve in the future.

TITAN: fighting disinformation with Intelligent Coaching

An open and distributed ecosystem to empower citizens' critical thinking.

EngGPT: our AI-driven assistant for your business

EngGPT, our advanced Large Language Model (LLM), is the basis for a wide range of natural language tasks, such as text generation, classification, synthesis, and translation.

Generative AI for Customer Care

We adopted Generative AI, in particular ChatGPT with Azure platform services, to enhance customer service for a bank.

Generative AI to enhance customer support

Generative AI makes allows to optimize customer service management by developing a personalized interaction between company and customer, facilitating flow management and increasing engagement.

EngGPT Data for advanced geographic data analysis

An EngGPT-based virtual assistant for browsing oil well production and geographic data

EngGPT Data Quality for updating pandemic plans

GenAI to evaluate and compare pandemic plans drawn up by different local health authorities

Automatic production of documentation from source code

Use of EngGPT to automatically generate from large amounts of code and video tutorials the documentation needed to maintain the systems

GenAI for data extraction from technical drawings

We realized a solution using generative AI for the automatic acquisition of information from technical drawings or modification documents of a plant.

Responsible AI

We discuss it with Gianmarco Ciarfaglia, Head of AI & Advanced Analytics at Engineering.

AI, schools and vocational training

Ferdinando Lo Re, Learning Director at Engineering, was at our microphones.