Markets
Engineering offers a wide range of products, services and projects, organised in 11 portfolio areas.
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Technologies
Engineering complements its offerings by grounding the value of technologies that enable Clients in Digital Transformation.
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Platforms
With 40 years of experience, we have developed a portfolio of proprietary platforms, frameworks and tools for the digital transformation of our Clients' business processes.
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Papers
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Stories
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Podcasts
Listen to Engineering podcasts on computing and technology: AI, Big Data, Blockchain, Cloud, Cybersecurity, IoT and more...
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Events
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Solutions
Retail & Fashion
We help retailers and fashion companies revolutionize the customer shopping experience, and at the same time to increasingly streamline operations, reduce costs and increase revenues.
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Engineering for "Retail & Fashion" aims to support fashion and large-scale distribution players in adopting a new organizational and operational approach in managing the supply chain and the relationship with end customers, thanks to the provision of consultancy and solutions dedicated to the optimization of internal operations (eg. design, planning, governance) and external (e.g. Point of Sales management, customer loyalty, customer analytics, all from an omnichannel perspective).
Engineering collects the set of competencies for Digital Retail & Fashion in a portfolio map that encompassess the phases of Design & Prototyping, Planning & Forecasting, Sourcing & Manufacturing, Deliver & Supply, Customer Engagement & Selling.
PORTFOLIO MAP
Retail & Fashion
BUSINESS
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Omnichannel Experience
- +Customer Care & Contact Center
- +E-Commerce B2B & B2C
- +Kiosk, Pop-up
& Corner Mgmt - +Web & Mobile Experience
Direct & Indirect Channels
- +Sales Execution
- +Pricing Mgmt
- +Order & Return
- +Payment Services
- +Loyalty & Rewards
- +Commissioning
- +Sales Analytics
Branding & Marketing
- +Marketing Strategy & Execution
- +Media Mgmt
& Advertising - +Commercial Planning
- +Product Information
- +Customer Analytics
- +Campaign Mgmt
- +Trade Marketing
Collection Lifecycle Mgmt
- +Product Innovation & Development
- +Calendar & Merchandise Grid
- +Material Mgmt & BOM
- +Production Industrialization
- +Cost Estimation
- +Partner Ecosystem Mgmt
Merchandising
- +Category Mgmt
- +Assortment Planning
- +Space Planning Micro & Macro
- +Price & Promotion
- +Replenishment
- +Trade Mgmt
Supply Chain
- +Integrated Business Planning
- +Direct Procurement
- +Quality Mgmt
- +Manufacturing & Logistics
- +Warehouse Stock Levels Mgmt
- +Supply Chain Control Tower
In-Store Operations
- +Workforce
- +In-Store Inventory Stock & Mgmt
- +In-Store Merchandising
- +POS & Store Operations
- +In-Store Traffic Analysis
- +Clienteling
- +Visual Merchandising
- +Store Analytics
APPROACH
The new challenges of Retail
The crisis brought on by the pandemic has disrupted strategies and productivity across the entire Retail sector, from Luxury markets to large-scale distribution. However, those who can adapt and act proactively rather than reactively will lead a revolution that will create unprecedented intersections between the physical and virtual worlds. This will generate new business opportunities and customer experiences, shaping the store of the future.
Companies will need to become more agile, think digital-first, and anticipate market demands at an ever-increasing pace by leveraging new technologies such as AI & Advanced Analytics, RPA, Digital Twin, and AR/MR/VR.
To learn more, read our White Paper.
Retail & Fashion
Evolving Fashion, Luxury and GDO companies, revolutionizing customer experience and digitizing operations, from the Supply Chain to the Smart Store.
Our Stories
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Our News
Interview
16.12.2024
•
Enterprise Sector
5 questions to... Guido Porro
Interview with the Executive Vice President Enterprise of Engineering.
Press Release
13.05.2024
Engineering at Automotive Dealer Day Introduces a New Sales Model for the Sector with Its Retail Platform
Engineering is one of the key players at the Automotive Dealer Day, which will take place in Verona from May 14 to 16.
Press Release
28.07.2022
With Engineering, Pinalli's customer experience becomes omnichannel and multichannel
Engineering has developed for Pinalli a Customer Data Platform that innovates its sales systems to offer customers an increasingly personalized shopping experience.
-
Interview16.12.2024 • Enterprise Sector
5 questions to... Guido Porro
Interview with the Executive Vice President Enterprise of Engineering.
-
Press Release13.05.2024
Engineering at Automotive Dealer Day Introduces a New Sales Model for the Sector with Its Retail Platform
Engineering is one of the key players at the Automotive Dealer Day, which will take place in Verona from May 14 to 16.
-
Press Release28.07.2022
With Engineering, Pinalli's customer experience becomes omnichannel and multichannel
Engineering has developed for Pinalli a Customer Data Platform that innovates its sales systems to offer customers an increasingly personalized shopping experience.
Our Events
19 - 20 June 2024 • Roma
Cegid Connections Retail 2024
Engineering attending the Community event.
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11 April 2024 • online
Customer Journey and Omnichannelality, the real challenge for brands
Learn about the trends, challenges and opportunities in the upcoming CRM Observatory webinar.
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12 September 2023
Executive Dinner: what is the ROI of omnichanneling?
The business benefits of an omnichannel strategy are discussed at the Politecnico di Milano.
Discover more
-
19 - 20 June 2024 • Roma
Cegid Connections Retail 2024
Engineering attending the Community event.
Discover more -
11 April 2024 • online
Customer Journey and Omnichannelality, the real challenge for brands
Learn about the trends, challenges and opportunities in the upcoming CRM Observatory webinar.
Discover more -
12 September 2023
Executive Dinner: what is the ROI of omnichanneling?
The business benefits of an omnichannel strategy are discussed at the Politecnico di Milano.
Discover more
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