Case Study
Da Vinci: a unique platform to manage metering data, billing, credit
We realised for E.ON Italy a platform based on Net@ (a solution developed entirely in Italy) approved by E.ON Deutschland, to manage metering, billing, credit in gas & power.
Where: italy
Where: italy
Challenge
E.ON Italia is a major player in the Italian energy services market with over 900,000 supplies managed. The company was faced with complex challenges related to the heterogeneity of its application infrastructure, which required a simplification of operational processes to improve the quality of services and reduce the time needed to launch new offers on the market.
Approach
Engineering provided its vast experience and in-depth knowledge of the Italian energy market and related business processes. Key elements were on the one hand the deep understanding of the constantly evolving regulatory framework and its impact on application solutions, and on the other hand, the relationship of complete trust and harmony that was progressively built up with the client.
Digital Ecosystem
Solution
Digital Ecosystem
The DA.Vinci Project lasted 20 months and involved E.ON representatives from different countries, with the aim of providing global governance and supporting implementation activities, creating an interesting and innovative multi-cultural team-mix. The management of critical aspects, such as the migration and harmonisation of historical data from five different information systems, was carried out ensuring a smooth start-up and adherence to billing schedules.
The DA.Vinci project allowed E.ON Italia to achieve a significant competitive advantage by strengthening its leading position in the Italian energy services market.
Results
Standardisation and homogeneity of cross commodity operational processes
Transformation of the portfolio of offers and services, with more competitive and innovative solutions
Significant improvement in service quality
Impacts
Technologies
AI & Advanced Analytics
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