Smart Energy & Utilities
![ruzzo_reti.png](https://www.eng.it/resources/customer-logo/ruzzo-reti-spa/ruzzo_reti.png)
Approach & Solution
![EU_5-q.jpg](https://www.eng.it/resources/cases/cs-77-eu-5/img/eu_5-q.jpg)
Approach
Solution
- Implemented our "Net@2A" platform, delivering functionalities related to the user management, Customer Relationship Management (CRM), financial management and control;
- Provided useful tools for digital invoicing, collection of overdue receivables, and management of all the "meter to cash" processes;
- Arranged a database for enhancing and disseminating the high volumes of information generated by business.
- Benchmarking with similar organizations.
- Identification of areas for internal improvement and digital innovation.
- Introduction of a continuous improvement model for "process reengineering".
Results
Greater accuracy in customer segmentation
More reliable information and reduced errors
Reduction in infrastructure costs
Optimal and efficient management of cash flow
A single, complete dashboard for over 150000 end users
Project value
Cost-cutting Process performance Innovation
Enabling Technologies
Cloud
Engineering proprietary products & other technologies
Net@2A
Project Team
Energy & Utilities Business UnitMunicipiaEngineering D.HUB