A mix of methodology and tools

Sharing knowledge is a true cultural revolution for stimulating creativity and innovation in a company.

The paradigms of social communication, which are widespread in the consumer sector thanks to the Social Networks, are becoming more and more commonplace in company contexts. It is in the world of companies, in fact, that it is possible to exploit the huge potential of these tools, such as co-creation, idea generation, destructured management of knowledge and agile problem solving.

This is often a true cultural revolution, which tends to shorten the distance between the various company departments and that, if well stimulated and governed, contributes to help emerge and optimize talents, and on the other hand enables the exchanging of information and sharing of knowledge, thus stimulating creativity and innovation processes.

A correct approach to Enterprise Collaboration must, however, be based on a wise mix of method and tools: tools alone with no method are not much use. Good ideas without the most suitable technological tool do not emerge at all or can risk finding no fertile ground for suitable growth within the company.

To obtain the maximum benefit from the adoption of Enterprise Collaboration methods, it is therefore necessary to find the correct methodological approach and then identify the technological tool that is best adapted to the cultural, functional, infrastructural and security context.

From a methodological point of view, an environment based on communities or families of interest can be chosen, in order to segment the information and avoid information noise. In other cases, on the other hand, a "flat" approach is better, which allows the entire company population to access all existing knowledge and information, a true company asset, and actively contribute to increasing it. Other aspects that cannot be ignored are the active involvement of people, content ranking, matters connected with privacy and confidentiality...

There are basically two approaches from a technological point of view:

  • sometimes, a preference is made for integrated Enterprise Collaboration platforms, complete tools that often provide several typical functions of the Social Networks: forums, blogs, wiki, idea management
  • other times, on the other hand, a less radical approach is preferred and the services of primary interest are entered one by one into the existing IT ecosystem, thus maintaining consistency with what is present and often taking advantage of the situation to provide it with some functions that are not necessarily linked to Enterprise Collaboration, such as presence, communication, live chatting and noticeboard tools.

The world of Enterprise Collaboration therefore needs great methodological, technological and integration skills: these characteristics make Engineering the ideal partner for the realization and management of this type of projects.

In such a complex, varied world, Engineering has gained knowledge and experience in the most important, common Enterprise Collaboration methods and in the most interesting enabling technologies, both in terms of integrated platforms (commercial and open source) and in terms of direct realization of the very important verticalizations of many top clients' IT systems.

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