Redesigning and monitoring key processes successfully

Engineering is the reference partner for its own clients in managing the entire life cycle of processes, from revision, automation and monitoring of performance.

Engineering supports process redesign, dematerialization and decertification of procedures, modeling of operational flows to international standards (BPMN, EPC, UML), orchestration workflows for integration and automation of processes, and definition and monitoring of process KPI.

Dematerialization, decertification, open data and interoperability among administrations are key points to which Engineering refers when designing and implementing solutions that improve and integrate the Public Administration processes, both for the single Public Body and for the Public Administrations systems. The BPM helps PAL to redesign work organization according to the standards of administrative simplification and for an open, cooperative Public Administration.

For other markets, Engineering can integrate BPM method competences, based on international standards, models and best practices, with a far-reaching experience in the realm of characteristic processes for organizations in this sector.

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